Warranty Claim

EBAY and Craigslist

ORCA will only honor warranty claims for items purchased from our own site, www.ORCAcoolers.com, or an authorized dealer. BUYERS - Be aware when purchasing an ORCA item from a seller on EBAY or Craigslist that ORCA will not honor any warranty claim if you should have damage to, or issues with your product. ORCA is not responsible for returning, fixing, replacing, or handling any other claims made about products that are sold from an unauthorized source. We do not support selling or buying through public resale sites.

Warranty

Please fill out the form below to the best of your knowledge and a member of our team will be back in contact with you regarding your warranty claim as soon as possible.

Need help with a different brand?

Please visit the appropriate form below for warranty assistance:

Please choose your issue below

Your email address

Claim Topic *

Please provide a brief summary of the issue

Description*

Please enter the full issue details here. A member of our support staff will respond as soon as possible.

Estimated Purchase Date *

[Example] 01-02-2024 MM-DD-YYYY

WARRANTY REASON*

Select the option that best describes your issue

Product *

For model comparison visit https://orcacoolers.com/

Model*

Model*(optional)

Model*

Size*

Color*

Replacement color preference ( Available Stock )

IS THIS A SPORTS LICENSED OR CUSTOM PRODUCT(optional)

First Name*

Last Name*

Residential Shipping Address * (We do not ship to PO Boxes)

Address Line 1

Address Line 2(optional)

Apt, Suite or Site Number

City *

State *

Zip Code *

Please enter your Zip Code, Postal Code Or Post code

Phone number *

Example 1234567891

Attachments(optional)

Add file or drop files here