My order arrived damaged, what do I do?

We're terribly sorry to hear you've received a damaged product! We want to make this right for you as quickly as possible. Please file a claim with us: click here

If you have any additional questions or concerns please contact us at [e-mail]

A member of our team will be in touch within normal business hours to get this resolved. 

Note: If you did not purchase your item directly from ORCA, please reach out to the authorized seller/retailer to follow their return or exchange policy.